Signing opens to signin page when protection is off - Signing documents - DocVerify | Secure Electronic Signatures
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CommunityAccounts, Featu...Signing documen...Signing opens to signin page when protection is off
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 12/18/2019 8:25 AM
 
If in the global settings no DocVerify account or secure sign is required and when the transaction is created it is set to signers not being required to have a DocVerify account, and it still redirects to the sign in page that usually occurs because a security protocol has been cached in the browser.

To resolve the redirect simply clear out the file cache only in the browser, and then restart the browser. In most cases that should resolve it.
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CommunityAccounts, Featu...Signing documen...Signing opens to signin page when protection is off

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